Roofing FAQ Dallas TX | Roofing Contractor Questions Answered

Get answers to common roofing questions in Dallas-Fort Worth. Repairs, installation, maintenance, and insurance claims explained.

General Roofing Questions

  • What services does H & E Roofing Company offer?

    We provide roof repairs, installations, replacements, re-roofing, maintenance, and storm

    damage restoration for homes and businesses.

  • How long have you been in business?

    We opened in 2016 and bring over 30 years of combined roofing experience to every project.

  • What areas do you serve?

    We serve Dallas, Fort Worth, Plano, Irving, and over 30 cities across the DFW metroplex.

  • Are you a local roofing contractor?

    Yes, we are a locally owned and operated business, which allows us to understand the

    specific roofing needs of properties in the DFW area.

Roofers installing new shingles on a house roof, with sections of gray, brown, and tan roofing visible.

Our Roofing FAQ

At H & E Roofing Company, we understand that roofing projects often come with many questions. Whether you’re dealing with a minor repair, planning a full roof replacement, or navigating storm damage, having the right information can help you make confident decisions.


As a trusted roofing contractor serving the Dallas-Fort Worth area since 2016, backed by over 30 years of experience, we have worked with countless homeowners and business owners who want clarity about roofing services, costs, timelines, and processes.


This FAQ page is designed to provide clear and helpful answers to the most common questions about roof repairs, installation, maintenance, and commercial and residential roofing services. If you don’t see your question here, our team is always available to assist you directly.

Roof Repairs and Maintenance

How do I know if my roof needs repairs?

Common signs include leaks, missing or damaged shingles, water stains on ceilings, and visible wear. If you notice any of these issues, it’s best to schedule an inspection.

Can small roofing issues turn into bigger problems?

Yes, minor issues can quickly escalate if left unaddressed. Small leaks, for example, can lead to structural damage and mold growth over time.

How often should I schedule roof maintenance?

We recommend having your roof inspected at least once a year and after any major storm to identify potential issues early.

Do you offer emergency roof repairs?

Yes, we provide fast and reliable repair services, especially for urgent situations such as storm damage.

Roof Installation and Replacement

How do I know if I need a roof replacement instead of repairs?

If your roof is older, has widespread damage, or requires frequent repairs, a full replacement may be the more cost-effective long-term solution.

How long does a roof installation or replacement take?

Most residential roofing projects are completed within one to three days, depending on the size and complexity of the job. Commercial projects may take longer.

What types of roofing materials do you use?

We work with a variety of materials, including asphalt shingles for residential properties and TPO roofing systems for commercial buildings.

Will a new roof increase my property value?

Yes, a new roof can significantly improve curb appeal and increase the overall value of your property.

Re-Roofing Questions

What is re-roofing?

Re-roofing involves installing a new layer of roofing material over an existing roof without removing the original layer.

Is re-roofing a good option for my property?

Re-roofing is ideal for roofs that are aging but still structurally sound. A professional inspection is needed to determine if this option is suitable.

How long does re-roofing take?

Most re-roofing projects can be completed within one to two days.

Commercial Roofing (TPO Roofing)

What is TPO roofing?

TPO (Thermoplastic Olefin) is a single-ply roofing membrane commonly used for commercial properties due to its durability and energy efficiency.

How long does a TPO roof last?

With proper installation and maintenance, TPO roofing systems can last 20–30 years.

Do you provide commercial roof maintenance?

Yes, we offer maintenance services to help extend the life of your commercial roofing system.

Can you work around business hours?

We strive to minimize disruption and can coordinate scheduling to meet your operational needs.

Storm Damage and Insurance Claims

What should I do after a storm damages my roof?

You should schedule a professional inspection as soon as possible to assess the damage and prevent further issues.

Will my insurance cover roof damage?

Many insurance policies cover damage caused by wind and hail, but coverage depends on your specific policy.

Do you handle insurance claims?

Yes. We document storm damage, work directly with adjusters, and guide you through the claims process from start to finish.

How long does the insurance claim process take?

The timeline varies depending on the insurance provider, but we work with you to help move the process along efficiently.

Costs and Estimates

How much do roofing services cost?

Costs vary depending on the type of service, materials used, and the size of the project. We provide detailed estimates after an inspection.

How do I get a free estimate?

Call (972) 283-6671 or use our contact form. We’ll schedule an on-site inspection at no cost.

Are there financing options available?

For specific financing inquiries, we recommend contacting us directly to discuss available options.

Scheduling and Availability

What are your business hours?

We are open Monday through Sunday from 8:00 AM to 7:00 PM.

How quickly can you start a project?

Project timelines depend on current scheduling and the scope of work, but we aim to respond quickly to all service requests.

Do you offer weekend services?

Yes, we are available seven days a week for your convenience.

Why Choose H & E Roofing Company

What makes your company different from other roofing contractors?

We combine over 30 years of experience with a commitment to quality workmanship, honest communication, and reliable service.

Do you handle both residential and commercial projects?

Yes, we provide roofing services for both homes and businesses.

Do you offer long-term roofing solutions?

Yes, our focus is on delivering durable roofing systems that provide long-term value and protection.

Still Have Questions? Contact Us Today

If you have additional questions about roofing services, repairs, installation, or maintenance, H & E Roofing Company is here to help. Our experienced team is ready to provide the information and support you need.

Phone: (972) 283-6671

Email: edwards1239@outlook.com

Hours: Monday – Sunday, 8:00 AM – 7:00 PM

Contact us today to schedule an inspection, request a quote, or speak with a roofing professional.